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- CS Rep-破碎机备件...
- 销售代表
美卓矿机（天津）国际贸易有限公司北京分公司（CS Rep-破碎机备件客户服务代表）
所在地区： 北京
所属行业： 机械制造/机电/重工,贸易/进出口
职位类别： 销售 > 客户代表
| 全职 | 2024年04月17日 | ||
| 4 | 面议 | ||
| 广州 | |||
| 3-5年 | 本科 | ||
| 不限 |
职位描述:
JOB DUTIES AND RESPONSIBILITIES工作职责：
1. Provide technical support to customers，Area Sales Managers and Service personnel in respect of spares and wear parts.
向客户、主机销售经理、现场服务工程师提供备件/磨耗件的技术支持
2. Respond to direct telephone and written customer enquiries.
受理客户口头或书面的询价或咨询
3. Receive and complete telephone orders for parts.
受理备件的电话订单
4. Ascertain machine，part and reference numbers by reading catalogue or parts manual to determine part needed，according to description，customer machine inventory and purchase history.
通过货品描述、客户设备型号和购买历史纪录，使用备件手册或相关资料确定设备、备件或相关信息。
5. Discuss use and features of various parts with customers.
向客户介绍备件的用途和特性
6. Submit enquiry to vendors for availability，cost and pricing for relevant parts.
与供应商确认备件的交货期和价格。
7. Provide spares and wears quotations to customers or Area Sales Managers.
向客户或主机销售经理提供备件报价
8. Follow up on quotations to customers in order that sales opportunities are not lost.
跟踪报价，促成销售
9. Negotiate with the customer about the price，shipment，payment and so on.
与客户协商价格、运输方式、付款等合同条款
10. Make the sales contracts and follow up payment
制定/签署合同并跟踪付款
QUALIFICATION AND EXPERIENCE
At least Technology certificate from college
理工本科以上学历
At least 3 years working experience as customer service or sales of relative field. Experience at crushing plant preferred but not required
至少3年相关行业客户销售或服务经验，有破碎行业服务经验者优先
SKILLS AND ABILITIES
Excellent customer relation skills.
卓越的建立、维护客户关系技巧
Ability to read and interpret documents such as drawings，parts manuals，operating and maintenance instructions and procedure manuals.
能够阅读并使用图纸、备件手册、操作维护说明书和流程说明等
Ability to write routine reports and correspondence
能够完成日常相关报告
Excellent telephone manners
卓越的电话沟通能力和礼仪
Ability to calculate figures and amounts such as discounts，interest and percentage.
能够计算折扣、利息、比率等数字和数据
Excellent organizing and planning skills to meet tight deadlines
卓越的组织和计划能力完成高强度的任务要求
Proficient in the use of MS Office，databases，spreadsheets and e-mail
熟练使用MS Office，数据库，表格和电子邮件
Skilled in written and oral English
较好的英语听说读写能力。
Sound problems solving and analytical and negotiation skills.
较好的解决和分析问题能力和商务谈判能力
Frequently travel 能够适应长期频繁出差
Suit to team work 适合团队合作
1. Provide technical support to customers，Area Sales Managers and Service personnel in respect of spares and wear parts.
向客户、主机销售经理、现场服务工程师提供备件/磨耗件的技术支持
2. Respond to direct telephone and written customer enquiries.
受理客户口头或书面的询价或咨询
3. Receive and complete telephone orders for parts.
受理备件的电话订单
4. Ascertain machine，part and reference numbers by reading catalogue or parts manual to determine part needed，according to description，customer machine inventory and purchase history.
通过货品描述、客户设备型号和购买历史纪录，使用备件手册或相关资料确定设备、备件或相关信息。
5. Discuss use and features of various parts with customers.
向客户介绍备件的用途和特性
6. Submit enquiry to vendors for availability，cost and pricing for relevant parts.
与供应商确认备件的交货期和价格。
7. Provide spares and wears quotations to customers or Area Sales Managers.
向客户或主机销售经理提供备件报价
8. Follow up on quotations to customers in order that sales opportunities are not lost.
跟踪报价，促成销售
9. Negotiate with the customer about the price，shipment，payment and so on.
与客户协商价格、运输方式、付款等合同条款
10. Make the sales contracts and follow up payment
制定/签署合同并跟踪付款
QUALIFICATION AND EXPERIENCE
At least Technology certificate from college
理工本科以上学历
At least 3 years working experience as customer service or sales of relative field. Experience at crushing plant preferred but not required
至少3年相关行业客户销售或服务经验，有破碎行业服务经验者优先
SKILLS AND ABILITIES
Excellent customer relation skills.
卓越的建立、维护客户关系技巧
Ability to read and interpret documents such as drawings，parts manuals，operating and maintenance instructions and procedure manuals.
能够阅读并使用图纸、备件手册、操作维护说明书和流程说明等
Ability to write routine reports and correspondence
能够完成日常相关报告
Excellent telephone manners
卓越的电话沟通能力和礼仪
Ability to calculate figures and amounts such as discounts，interest and percentage.
能够计算折扣、利息、比率等数字和数据
Excellent organizing and planning skills to meet tight deadlines
卓越的组织和计划能力完成高强度的任务要求
Proficient in the use of MS Office，databases，spreadsheets and e-mail
熟练使用MS Office，数据库，表格和电子邮件
Skilled in written and oral English
较好的英语听说读写能力。
Sound problems solving and analytical and negotiation skills.
较好的解决和分析问题能力和商务谈判能力
Frequently travel 能够适应长期频繁出差
Suit to team work 适合团队合作
