联邦快递国际货运代理服务（上海）有限公司（Account Manager）
所在地区： 上海
所属行业： 交通/运输/物流
职位类别： 贸易/采购/物流/仓储 > 贸易经理/主管
| 全职 | 2024年05月03日 | ||
| 1 | 面议 | ||
| 青岛 | |||
| 6-8年及以上 | 本科 | ||
| 不限 |
职位描述:
REQUIREMENT：
1.Bachelor‘s degree or equivalent.
2.About five years’relevant experience in the freight forwarding industry.
3.Business knowledge，professionalism.
4.Team orientation，listening result-focused and communication.
5.Customer-focused and problem-solving.
6.Continuous learning.
7.Continuous improvement and innovation.
8.Fluency in English and local language.
RESPONSIBILITY：
SummaryTo identify and develop customer relationships and perform an accomplished level of sales responsibilities with the objective to build the customer base，achieve revenue targets and ensure customer satisfaction.
1.SALES PROGRAMS AND ACTIVITIES-Identify and develop customer relationships which offer high revenue potential；respond to sales leads and contact customers in a timely manner；present FedEx features of service to customers；recommend and sell appropriate solutions；implement pricing programs in order to achieve revenues targets and to maximize customer satisfaction.
2.SALES PLANNING＆ANALYSIS-Collect and analyze competitor pricing data；determine individual tactics in order to ensure strong market penetration，account development and yield enhancement.
3.QUALITY MANAGEMENT-Collect and provide customer feedback on service for future service enhancement and new product development in order to enhance service standard and to maximize customer satisfaction.
4.SALES COMMUNICATIONS-Meet regularly with operations and related departments，both local and overseas，to resolve customer issues in order to enhance customer satisfaction and to ensure that annual revenue goals are achieved.
1.Bachelor‘s degree or equivalent.
2.About five years’relevant experience in the freight forwarding industry.
3.Business knowledge，professionalism.
4.Team orientation，listening result-focused and communication.
5.Customer-focused and problem-solving.
6.Continuous learning.
7.Continuous improvement and innovation.
8.Fluency in English and local language.
RESPONSIBILITY：
SummaryTo identify and develop customer relationships and perform an accomplished level of sales responsibilities with the objective to build the customer base，achieve revenue targets and ensure customer satisfaction.
1.SALES PROGRAMS AND ACTIVITIES-Identify and develop customer relationships which offer high revenue potential；respond to sales leads and contact customers in a timely manner；present FedEx features of service to customers；recommend and sell appropriate solutions；implement pricing programs in order to achieve revenues targets and to maximize customer satisfaction.
2.SALES PLANNING＆ANALYSIS-Collect and analyze competitor pricing data；determine individual tactics in order to ensure strong market penetration，account development and yield enhancement.
3.QUALITY MANAGEMENT-Collect and provide customer feedback on service for future service enhancement and new product development in order to enhance service standard and to maximize customer satisfaction.
4.SALES COMMUNICATIONS-Meet regularly with operations and related departments，both local and overseas，to resolve customer issues in order to enhance customer satisfaction and to ensure that annual revenue goals are achieved.
