广东启德教育服务有限公司(Service Consultant)

所在地区: 广州

所属行业: 教育/培训/科研/院校

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职位类别: 客户服务 > 客服主管

全职  2024年02月04日 
若干  面议 
     广州 
1-2年  本科 
不限      

职位描述:

1.Documentation preparation for overall overseas degree program admission process for our client according to case delivered by TL;

2.Translate related paper material and application documents;advice for adjustment of related paper work;

3.Point out the paper work decoration idea,writing of PS,draft resolution of Essay and study proposal;

4.Collect latest admission information and share with teammate,summarize and solve any issues during application;

5.Usage of CRM system for client info management and tracking of admission progress and feedback to client in timely manner;

6.Related data and mtl analysis for continue improving of recruitment efficiency;

7.Maintain good relation with customers and remain as less complain as possible;

8.Provide excellent service to client and achieve the highest passing rate of admission.



Job Requirement

1.Proficiency in English writing,TEM8 or relevant level;

2.Excellent communication and interpretation skills;

3.1 years above related experience,University and above qualification;

4.Customer and service orentation,strong learning skills,flexible and responsible.